Monkey Home Online Store Monkey Home 網購店

Hong Kong's first online marketplace for Overseas Foreign Workers (OFWs)

Shop · Tseung Kwan O, Hong Kong

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About Monkey Home Online Store Monkey Home 網購店

Monkey Home 網上商店是香港首個專為海外勞工（OFWs）而設的網上購物平台。提供一站式網上購物體驗，包括辦公室用品、包裝材料、美食、個人護理、家居用品、運動及旅行用品等多種優質產品。在中國擁有超過 50,000 平方呎的倉庫，與順豐速運及大型菲律賓貨運服務公司合作，為會員提供接近 1,000 個自取點。Monkey Home 由 Koji Kady Packaging And Technology Solution Limited 全資擁有。

Services and prices

  • Balikbayan Box Cargo – Philippines 海運 Balikbayan 箱 — 菲律賓
  • Redmi 15C Smartphone Redmi 15C – 16GB RAM / 256GB R · HK$800
  • Redmi 17C Smartphone 紅米 17C（8GB RAM／256GB ROM）
  • Umiio 17 Pro Max Smartphone Umiio 17 Pro Max (16GB RAM / 1 · HK$550
  • DOYDA i18 Pro Max Tablet DOYDA i18 Pro Max 平板電腦（16GB RA · HK$700
  • DOYDA Camon 50 Ultra Smartphone DOYDA Camon 50 Ultra（16GB RAM · HK$600
  • DOYDA S26 Ultra Smartphone DOYDA S26 Ultra (16GB RAM / 1T · HK$600
  • MH Spark 50 Smartphone MH Spark 50 (16GB RAM / 1TB RO · HK$600
  • C90 Ultra Smart Watch (Buy 1 Get 1) C90 Ultra 智能手錶（買一送一） · HK$100
  • Ultrapods Max Wireless Earphones Ultrapods Max 無線耳機 · HK$30
  • 3-in-1 Charging Cable 3合1 充電線
  • T10 Ultra 2 Smart Watch T10 Ultra 2 Ultra 智能手錶
  • KORMESIC Hydration Body Oil KORMESIC 保濕身體油 – 260毫升 · HK$15
  • LBLS Niacinamide Whitening Body Cream LBLS 煙醯胺美白身體乳 60克 · HK$18
  • AFAJ Premium Series 10-in-1 Hair Cream Serum AFAJ Premium Series 10合1護髮乳精華 · HK$20
  • Carotone Clarifying Cream Carotone 淡斑亮膚面霜 330ml · HK$30
  • CINDYNAL Horse Oil Hand & Foot Moisture Cream CINDYNAL 馬油手足保濕霜 110g · HK$15
  • Gluta Glow Lycopene Glutathione Gluta Glow 茄紅素穀胱甘肽 300g · HK$40
  • Slim Green Coffee with Ganoderma 靈芝纖體綠咖啡 180g · HK$30
  • SBG Salveo Barley Grass Food Supplement SBG Salveo 大麥若葉粉 240g · HK$40
  • Beauty Vault Whitening and Moisturising Set Beauty Vault 美白保養套裝 500g · HK$30
  • LUXE ORGANIX Invisible Screen Daily Sun Stick SPF100+ LUXE ORGANIX 隱形防曬棒 SPF100+ 17g · HK$20
  • LUXE ORGANIX SPF150 6-in-1 MAXShield Active Ultra Sheet LUXE ORGANIX SPF150 6合1 MAXShi · HK$20
  • DELI Nano White / Aura White Body Lotion DELI 美肌身體乳 500ml · HK$20
  • BELO Sunexpert Tinted Sunscreen SPF50 BELO Sunexpert® 有色防曬霜 50ml · HK$20
  • KORMESIC Glutathione Whitening Serum KORMESIC 谷胱甘肽美白精華 30ml · HK$20
  • KORMESIC Kojic Vitamin C Whitening Body Lotion KORMESIC 曲酸維他命美白身體乳 250ml
  • KORMESIC Dragon's Blood Repair Cream KORMESIC 龍血修護霜 30ml（2支 $10） · HK$10
  • KORMESIC Body Moisturizer KORMESIC 身體潤膚乳 500ml
  • Teashell Niacinamide Brightening Serum Teashell 煙醯胺亮白精華液 30ml
  • Olive Oil (Vitamin E Moisturising Oil) 橄欖油（維他命E潤膚油）400ml
  • LBLS Hair Setting Spray LBLS® 定型噴霧 100ml
  • KORMESIC Glutathione Arbutin Whitening Soap KORMESIC 谷胱甘肽熊果苷美白皂 100g
  • KORMESIC Collagen Peel-Off Mask KORMESIC 膠原蛋白撕拉式面膜 60g
  • KORMESIC Fragrance Shower Gel KORMESIC 香氛沐浴露 200ml
  • SADOER Tattoo Care Lotion SADOER 紋身護理乳液 280ml
  • Peanut Butter Chunky 顆粒花生醬 340克
  • Sandwich Luncheon Meat 三文治午餐肉 340克
  • SANBASS Blue Mountain Flavoured Instant Coffee SANBASS 藍山風味即溶咖啡 – 500克
  • Cappuccino Coffee 卡布奇諾咖啡 390克（13克 × 30包） · HK$25

Visit

  • Address: Shop C1-C3 (1/F) Day Day Fresh, The Parkside Mall, 18 Tong Chun Street, Tseung Kwan O, Hong Kong (將軍澳唐俊街18號The Parkside Mall 1樓 Day Day Fresh C1-C3號舖)
  • Hours: Mon–Sun 09:00–18:00
  • Ratings elsewhere: Facebook 0.5/5 (496 reviews)

Answers

Good to know

Tseung Kwan O. Call +852 8494 0942 · WhatsApp +852 8494 0942 · hello@monkeyhome.com.hk.

FAQ: Where are your physical pick-up branches?

Monkey Home has 7 branches: Central (環球商場 Shop 105, 1/F, 19 Des Voeux Rd), North Point (城市金庫 Shop 155, Electric Rd 233), Hung Hom (繽紛購物城 Shop D7-8, 1-15 Tak Man St), Sha Tin (金禧花園商場 Shop 124B, 1/F, 2-13 Kam Fai St), Yuen Long (順福糧倉 Shop G19, 60 Sau Fu St), Tseung Kwan O (The Parkside Mall 1/F Day Day Fresh C1-C3, 18 Tong Chun St), and Tsuen Wan (力生廣場 Shop 114, 1/F, 269 Castle Peak Rd).

FAQ: What are your opening hours?

Customer service and branches are open Monday to Sunday, 09:00–18:00.

FAQ: What delivery options are available?

Options include: Monkey Home branch pick-up, JD Pick-Up Points and lockers (HK and Macau), Hong Kong Post Office / iPostal Station / 7-Eleven (max 2 kg), door-to-door home delivery (pay at checkout or freight collect), ground floor delivery, sea cargo to Philippines (Balikbayan box), and international air cargo to Philippines (max 5 kg).

FAQ: Do you offer free delivery?

Yes. Spend HK$100 or more and get free home delivery to 1,000+ pick-up locations across Hong Kong.

FAQ: Can I send items to the Philippines?

Yes. Monkey Home offers sea cargo (Balikbayan box) and international air cargo (max 5 kg) to the Philippines. Selected items are also tagged 'PH FS' (Free Shipping to Philippines). Cargo partners include Pilipinas Orient, LBC, Amazing Speed, Star Express Cargo, Gen-Ex Cargo.

FAQ: What payment methods do you accept?

AlipayHK, FPS/轉數快, and GCash (all with no transaction fee). Online payment by Credit/Debit Card is available with a 2% transaction fee. Cash on Delivery is available with a 10% transaction fee.

FAQ: How do I contact customer service?

WhatsApp/Viber text: +852 8494 0942. Email: hello@monkeyhome.com.hk. Service hours: Monday–Sunday 09:00–18:00.

FAQ: What is your return policy?

Contact customer service within 14 days of receipt. Defective or wrong goods: Monkey Home covers return shipping. Personal-reason returns: you cover return shipping. Returns are not accepted for goods more than 7 days from receipt date, opened/damaged goods, discounted or points-purchased items, or goods returned without prior approval. Refunds take ~3 weeks after the return is received.

FAQ: Can I cancel my order after payment?

You can request cancellation only when the order status is 'Open'. Once the status is 'Confirmed', no cancellation, exchange, or refund is possible.

FAQ: What is a pre-order and how does it work?

Pre-order items are confirmed by customer service before you pay. Once paid, pre-orders are non-cancellable and non-refundable. Goods are ready for collection at 5 designated pick-up points within 3 working days. You can pay 100% upfront or 40% deposit with the balance (bank transfer, cash, or Payme only) paid at pick-up.

FAQ: What categories of products do you sell?

Monkey Home sells Electronics/Gadgets (smartphones, tablets, smartwatches, earphones), Skincare & Beauty (body lotions, serums, sunscreen, hair care), Grocery Items (instant coffee, canned food, noodles, snacks, beverages), and Personal Care. A 'PH FS' category offers free shipping to the Philippines on selected items.

Monkey Home Online Store Monkey Home 網購店

香港首個為海外勞工（OFWs）而設嘅網上購物平台

Monkey Home 網上商店係香港首個專為海外勞工（OFWs）而設嘅網上購物平台，提供一站式網購體驗，包括辦公室用品、包裝材料、美食、個人護理、家居用品、運動及旅遊用品等多種優質產品。喺中國設有超過 50,000 平方呎倉庫，並與順豐速運及大型菲律賓貨運服務公司合作，為會員提供接近 1,000 個自取點。Monkey Home 由 Koji Kady Packaging And Technology Solution Limited 全資擁有。

Sources

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